We want you to be happy with your purchase! We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the order number.
Refunds are issued in the original form of payment as soon as the refund has been approved. The total amount minus the return shipping fee will be issued. Unfortunately, shipping fee cannot be refunded.
HOW TO START A RETURN
Please contact us at email@example.com. Provide us your order number and the style name and size or SKU you want to return.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
Print out the provided return label and tape to the outside of your return. Please make sure to cover or remove all previous shipping labels.
You will received an email with your refund approval.
You will receive the refund to the original payment within 5 to 10 days.
You can always contact us for any return question at firstname.lastname@example.org.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.